Terms of service

Welcome to Veylunea. These Terms of Service explain the rules and conditions for using our website veylunea.myshopify.com and purchasing products from our store.

By visiting our website or placing an order, you agree to these Terms of Service.

Store Information

Store Name: Veylunea
Website: veylunea.myshopify.com
Email: support@veylunea.com
Phone: +1 7023841223

Use of Our Website

By using our website, you agree that you will not:

  • Use our website for illegal or unauthorized purposes

  • Attempt to damage, hack, or disrupt the website

  • Provide false or misleading information

  • Copy, resell, or misuse our content, images, or product information

  • Interfere with the security or operation of the store

We reserve the right to refuse service to anyone who violates these terms.

Product Information

Veylunea sells furniture, home décor, and home styling products. We do our best to display product descriptions, images, colors, prices, and availability accurately.

However, slight differences may occur due to screen settings, lighting, product materials, or supplier updates. We do not guarantee that all product images will appear exactly the same on every device.

Pricing and Availability

Prices are shown on our website and may change without notice. Product availability may also change at any time.

We reserve the right to:

  • Update product prices

  • Correct errors or inaccuracies

  • Limit quantities

  • Cancel orders if an item is unavailable or incorrectly listed

Orders and Payments

When you place an order, you agree to provide accurate billing, shipping, and contact information.

All payments must be completed before an order is processed. If payment is declined or flagged for security reasons, your order may be delayed or cancelled.

Shipping and Delivery

Shipping times may vary depending on the destination, product availability, and carrier delays. Estimated delivery times are provided for guidance only and are not guaranteed.

Veylunea is not responsible for delays caused by shipping carriers, customs, weather, incorrect addresses, or other events outside our control.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. Customers may request a return within the allowed return period if the item meets our return conditions.

Returned products must be unused, undamaged, and in their original packaging.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us at support@veylunea.com with your order number and photos or videos of the issue.

We will review the case and provide a suitable solution, such as a replacement, refund, or return instructions.

Customer Responsibilities

Customers are responsible for:

  • Providing correct shipping information

  • Checking product details before ordering

  • Inspecting items after delivery

  • Contacting us quickly if there is an issue

  • Following assembly, care, or usage instructions when provided

Veylunea is not responsible for damage caused by misuse, incorrect assembly, improper care, or normal wear and tear.

Intellectual Property

All website content, including text, images, logos, graphics, product descriptions, and design elements, belongs to Veylunea or our content providers.

You may not copy, reproduce, distribute, or use our content without written permission.

Third-Party Services

Our store may use third-party services such as payment processors, shipping carriers, analytics tools, and ecommerce platforms. These services may have their own terms and privacy policies.

We are not responsible for the actions, policies, or services of third-party providers.

Limitation of Liability

Veylunea is not liable for indirect, incidental, or consequential damages related to the use of our website, products, or services.

Our responsibility is limited to the amount paid for the product related to the claim.

Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page. Continued use of our website after updates means you accept the revised terms.

Contact Information

For questions about these Terms of Service, please contact us:

Veylunea
Website: veylunea.myshopify.com
Email: support@veylunea.com
Phone: +1 7023841223